Ford Motability FAQs

The Ford Motability scheme was set up in 1977 to help disabled people, their families, and carers get mobile. Since then, Ford has supplied over half a million Motability vehicles. Ford has an extensive range of vehicles to choose from including Hybrid and electrified vehicles, alongside the latest technology and innovation. The Motability Scheme is available to both drivers and non-drivers, who we can offer a test ride in a vehicle of their choice.

We will take care of everything for you, including completing all the paperwork. If you are not comfortable visiting, you can contact your local W R Davies Ford Motability dealership and one of our dedicated specialists will discuss your options and what they can do to assist you. Every step of the way we make sure you're as comfortable and as sure as you can be when choosing the vehicle that is right for you.

About the scheme

The Motability Scheme delivers a worry-free mobility solution for disabled people exchanging their Mobility Allowance to lease a vehicle through the Scheme. Motability Customers receive an all-inclusive service, so you don't need to worry about securing insurance, MOTs or repairs.

Payment Terms Glossary

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DLA / PIP and AFIP Disability Living Allowance - Higher Rate Mobility Supplement
PIP Personal Independence Payments
AFIP Armed Forces Independence Payments
WPMS War Pensioners Mobility Supplement
Advance Payment The amount payable at the start of the 3-year Contract Hire period
Weekly Allowance = T/A Total Weekly Allowance


Am I eligible?

Who is eligible for the Motability scheme?

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To be eligible to join the Motability Scheme, you must receive one of these disability allowances:

  • Higher Rate Mobility Component of the Disability Living Allowance (DLA)
  • Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP)
  • War Pensioners’ Mobility Supplement (WPMS)
  • Armed Forces Independence Payment (AFIP)

If you receive any of the above allowances and have at least 12 months award remaining, you can exchange all or part of the allowance to cover the cost of a lease agreement

Only these allowances can be used through the Motability Scheme.

What does the Motability Scheme lease package include?

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The Motability leasing package includes:

  • Insurance from RSA Motability
  • Servicing and maintenance
  • Full RAC breakdown assistance
  • Annual car tax
  • Kwik Fit replacement tyres
  • Windscreen repair/replacement
  • 60,000 mileage allowance over three years (or 100,000 for WAV customers)
  • Many adaptations at no extra cost

How do I apply to the Motability Scheme to lease a vehicle?

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If you are eligible for the Scheme, all you need to do is contact your nearest Ford Motability dealership and arrange an appointment with one of our Ford Motability specialists. Our helpful team will guide you through the process.

How will I receive the New Vehicle Payment?

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The quickest way to receive it is by bank transfer.

Just add your bank details in your Motability Scheme online account and they will send you the payment within a few days of you getting your new vehicle.

Log in or create an account then go to ‘Personal details’, enter your bank details and choose ’Payments by bank transfer’.

Motability will only use your bank details to pay you or send you refunds. Your details will be encrypted and secure once you save them in your account.

If you’ve already updated your preference to bank transfer, please double-check your details are still correct before you get your new car or WAV. You can easily update these in your online account if they’ve changed.

If Motability do not have your bank details they will send you a cheque instead, but this could take a couple of weeks to arrive.


Which electric engine is right for you?

As more and more electrified vehicles become available on the Motability Scheme, the animation gives a brief guide to the different types of electric vehicles, plus hybrids and alternative fuels. You can watch more videos on the Electric playlist provided by the Motability scheme.

Electric Vehicles Playlist

Take a look at some of our Hybrid & Electric FAQ's here


Below is a quick summary of the terms used to explain electrified technology.

Mild Hybrid (MHEV)

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A small electric motor that helps improve efficiency versus a conventional internal combustion engine.

Mild Hybrid vehicles have two sources of power that work together – a conventional engine and a battery -driven electric motor. The electric motor does not power the car. It simply assists it.

Hybrid (HEV)

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Hybrid vehicles have two sources of power. They can automatically switch between conventional mode, pure electric mode (for short distances) or use both to power the vehicle as needed.

Plug-in Hybrid (PHEV)

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Plug In. Charge up. Improves Efficiency versus a mild hybrid or hybrid engine. Plug-in Hybrids have the two sources of power like a hybrid, but with a larger high voltage battery, enabling you to drive longer distances on all-electric power.

Pricing & Running Costs

Our Motability scheme is available to both drivers and non-drivers, who we can offer a test ride in a vehicle of their choice.

How much does leasing through the Scheme cost?

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There are three pricing options to choose from. Some cost less than your weekly allowance, others cost the same as your weekly allowance, and some require an Advance Payment. View all our current W R Davies Ford Motability offers.

Motability Offers

How much does it cost to have a Charge Point installed?

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The Motability Scheme will pay for the cost of the first charger installation.*

*Occasionally when a power upgrade is required before the charge is installed, there may be a charge for that.

Plug in charging options

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230V Wall outlet

Plug-in Hybrids and All-Electric vehicles can be charged on a 230V outlet (16A), which is the standard electrical socket in most UK households. This takes longe than when using a Wallbox.

Wallbox

For faster charging at home you can install a compatible wallbox, which is capable of charging your vehicle overnight.

PHEV Home Wallbox

EV Box 400V (32A) pricing and installation from January (accesory). Installation services with approved partners available in 15 markets including UK.

Public charging stations

Public charging stations, available in many cities and work places, can charge your vehicle much faster than at home. They can deliver an 80% charge in just 30 minutes. The price and charging capability vary.

Am I covered for interior damage to the car?

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Your insurance policy does not cover loss or damage to trim and upholstery in the car, unless this arises as a result of an accident which requires bodywork repair and or mechanical repairs.