W R Davies Group Awarded for Motability Customer Service
W R Davies Group Awarded for Motability Customer Service


W R Davies recognised for great customer service

W R Davies, is celebrating their commended status in the Regional Group of the Year category in the national, annual Motability Scheme Dealer Awards. The commendation recognises their continued support in providing great service to customers of the Motability Car Scheme throughout 2017.

The Motability Scheme Dealer Awards programme rewards best practice and ensures customers receive exemplary customer service across the nationwide car dealer network. With prizes available across nine categories, the awards are judged on how a dealer delivers the Scheme to customers, and is assessed by customer feedback and reviews of their Motability Scheme performance.

Throughout 2017 a series of quarterly, regional prizes were awarded, and all quarterly winners were nominated for the national awards.

Peter Wilson, General Manager – Dealer Relations at Motability Operations Ltd, explains:

“We are really impressed with the achievements of all our winners and commended dealerships including W R Davies. It’s great to see the high level of service delivered by our dealer network and we are pleased to present the latest Motability Scheme Dealer Awards. The annual Awards allow us to thank dealers for providing consistently positive customer service, highlighting those who are doing it well and encouraging others to do the same.

“It is testament to the high standards, warm welcome and expert knowledge of W R Davies that they have been recognised as a commended dealership – I’d like to offer my congratulations to them!”

Celebrating their Motability Scheme Dealer Awards commendation, Jonathan Davies, from W R Davies, said:

“We are thrilled to be commended in the national Motability Scheme Dealer Awards and to represent the high standards of the Motability Scheme. Our entire team is really proud to have been recognised for our work with the Scheme in 2017 and we look forward to continuing our successful approach to customer service in the current year.”

Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.

For more information about the Motability Scheme visit motability.co.uk or call 0800 953 7000.